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These Terms of Use ("Terms") govern your use of the TrusteeFriend.com platform (the "Service"), accessible through app.trusteefriend.com and trusteefriend.com ("Website"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Service.
You must be at least 18 years old to use this Service.
By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
TrusteeFriend.com provides an intelligent platform to facilitate estate management and trustee-related services. The platform helps users organize, manage, and execute tasks related to estate planning. TrusteeFriend.com does not provide legal, financial, or professional advisory services.
Refund Policy: Refunds for paid services are available up to 30 days after purchase, provided that documents or services have not been utilized beyond the "Ready to Sign" state. Refund requests should be sent to support@trusteefriend.com.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws.
Prohibited activities include, but are not limited to, hacking, scraping, or reselling any content or data from the Website without authorization.
Your privacy is important to us. Please refer to our Privacy Policy for details about how we collect, use, and protect your personal information.
Information Sharing: By using the Service, you consent to TrusteeFriend.com processing your data for purposes such as account management and service improvement.
Legal Disclosures: We may share your information to comply with legal obligations or protect the rights of TrusteeFriend.com and its users.
Your Documents: You retain ownership of any documents you create or upload using the Service.
Platform Content: All content, software, and intellectual property on TrusteeFriend.com are owned by TrusteeFriend, LLC. Unauthorized copying, modification, or reverse engineering is prohibited.
No Legal Advice: TrusteeFriend.com is not a law firm and does not provide legal advice. Any automated recommendations or documents are based solely on user inputs. Disclaimer: The Service is provided "AS IS" without any warranties, express or implied. Use of the Service is at your own risk. Limitation of Liability: TrusteeFriend.com is not liable for indirect, incidental, or consequential damages arising from the use of the Service.
We reserve the right to modify these Terms at any time. Updates will be posted on the Website, and continued use of the Service after such updates constitutes acceptance of the revised Terms.
TrusteeFriend.com reserves the right to suspend or terminate your account at any time for any reason, including violations of these Terms.
Mediation and Arbitration: Any disputes will first be resolved through mediation. If unresolved, disputes will proceed to binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Salt Lake City, UT, USA.
No Class Actions: Disputes must be resolved on an individual basis. Class actions are prohibited.
These Terms are governed by and construed in accordance with the laws of the State of Utah, USA, without regard to conflict of law principles.
If you have any questions about these Terms, please contact us:
Email: support@trusteefriend.com
Phone: +1 888-251-2553
Address: 3556 S 5600 W, #1-960 Salt Lake City, Utah 84120
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